Terms and Conditions:

Terms and conditions of sale:

PLEASE NOTE that, under the Consumer Agreement Act, there is no right of withdrawal from the online trade of accommodation, transport and catering. If you wish to cancel your booking, we refer instead to our cancellation policy which is specified below.

Tenants must bring their own: Bed linen, towels and dishcloths. Alternatively, you can order linen packages in the booking process. If linen is not used, a fee of DKK 1000 per bed unit will be charged.

GENERAL RENTAL CONDITIONS: Only the number of people mentioned in the agreement are allowed to stay in the camping cottage. Arrival after kl. 15.00 departure before kl. 10.00 is applicable when renting cabins. Arrival after kl. 12.00 departure before kl. 12.00 is applicable for caravans, camper vans and tents.

Tenants have the responsibility of the rented premises during the tenancy and tenants are held liable for damages caused to the camping cottage or its equipment. Any damages must immediately be reported to the landlord with a view to settlement for this before departure. By departure, camping cottages as well as equipment must be returned in same condition as they were at the start of the tenancy.

Landlord takes no responsibility for any incidents of pests (ants, insects, earwigs, wasps, etc.) that might occur in or at the camping cottages. Landlord takes no responsibility for sudden damage, failure or breakdown of the electrical system, clogged up drainages, etc.), but makes sure that the damage is repaired as soon as possible after notification.

Landlords reserve the right to at any time to change: The specified campsite unit / cottage number.

Complaints must be reported as soon as possible and not later than two hours after arrival. Complaints, which are reported later than this, (for instance at departure of the camping cottage) are not accepted. In such cases tenant cannot make claims for damages, price reduction or refund of part of the rent.

Electric cars may only be charged on the campsite's area by prior agreement with the Camp Manager, and payment for this is charged separately and at current kWh prices.

Requests to cancel your booking must be reported in writing via e-mail to Marstal Camping.

Cancellation policy, the following applies:

If you cancel your booking later than 30 days prior to the start of the tenancy, we charge you a fee of 50% of the total rent.

If you cancel your booking later than 14 days prior to the start of the tenancy, we charge you a fee of 100% of the total rent.

The administration fee of DKK 375 per unit is non-refundable.

While you are here, you are obliged to follow campsite regulations as well as the present rules of campsites approved by the Danish Camping Board, given that the landlord’s regulations must be followed in every sense.

Any disagreement between landlord and tenant shall be settled in accordance with Danish law. Questions can only be brought before the court in Svendborg (campsite jurisdiction), which has been approved as venue.

Confidentiality policy: The Company understands and respects importance of Internet privacy. The company do not reveal any information about customers /users to third parties, unless necessary to implement a transaction. The company do not sell your name, address, e-mail address, credit card or personal data to third parties without prior permission.

All amounts are included 25 % Danish Tax. Subject to VAT and tax increases.


 

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